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If you were unable to find the answer to your question in our HELP section, please use the form below for questions about your user name and/ or password or help with logging in. Please include any additional information that you think will help us locate your account quicker. If you have a new e-mail address, provide us with the e-mail that you used to sign up with. If you changed your name, provide us with the name on the account when you signed up.

We use an automated system that will send you an acknowledgment email shortly after submitting this form. If you do not receive an acknowledgement there could be two possible reasons:
1. The email that you entered or the one in your profile has an error
2. Your email software or Internet provider has blocked our acknowledgment email with a SPAM filter, which will require you to add WeightWatchers.com to your safe address list.

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